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• How far will you travel for a birthday party show?

  Great question! The simple answer is 30 miles from downtown Pittsburgh or downtown Cleveland, with expansions to other cities to come. That being said, we’re willing to travel farther depending on the location of your party, the location of our entertainers, and the day and time of your party. If you’re outside the city, just give us a call, and we’ll work with you to provide a great party experience.

• Can your show be performed both indoors and outdoors?

  Yes, however, we strongly recommend an indoor show. Years of experience across many party venues has proven that an indoor show has less distractions for party guests and makes for a more immersive, theatre-like experience. We also have a few fun props for our show that we aren’t able to use outside; for example, our Vegas-style backdrop is not wind resistant, so we aren’t able to use it for an outdoor performance.

• Can your show be performed at a location outside of the home, like at a skating rink or bowling alley?

  You betcha! Our shows are adaptable to almost any environment and work great as stand-alone entertainment (Gold or Platinum packages) or as bonus entertainment. For example, the kids can all skate for an hour at the rink and then sit for a shorter version of our show (Silver package).

• My child is turning 10 and falls outside of your target age group. Can we still hire you?

  Of course! While we designed our show to be performed at birthday parties for kids ages 4-9, we’re not above making the occasional exception. Just note this detail when booking your show, and we’ll take it from there! If we have any questions, we’ll reach out.

• How do you select your entertainers? Does everyone go through a background check?

  When we hire our entertainers, what we’re really looking for is personalities. Everyone we choose to bring on board has to have that special spark that makes them funny, personable, and entertaining to both kids and adults. In addition to a thorough audition and in-house training process, all of our entertainers are also required to pass a background check.

• I’m having a hard time choosing between packages. Can you help me decide?

  Our aim was to make all three of our party packages really great, so we understand your difficulty! Here are a few tips for making a choice that’s perfect for your upcoming birthday celebration:

   

  • Our Silver Party Package is our shortest show. At 25 minutes, it’s ideal for a party where other activities are already planned. With quality entertainment and lots of fun clocking in at just under a half hour, this show can also sometimes be the best option for kids on the younger end of our age range.
  • Our Gold Party Package is by far our most popular show. It’s an hour long and includes balloon animals for each guest, so it is the party, and it’s really been designed to take most of the party-planning stress off of parents’ shoulders. We recommend scheduling us to arrive about 15 minutes after the start time of your party. We’ll entertain the kids for an hour with our fabulous show, handling all of the action until you’re ready transition into gifts and cake or whatever you’d like when the hour is over.
  • Our Platinum Party Package really goes all out. You get the hour-long performance from the Gold package, plus a few extra routines and a much beloved levitation trick starring the birthday child. This one is truly a show-stopping addition that leaves the kids talking for weeks to come. After the show, we’ll provide a balloon animal tutorial and a guided, 20-minute magic class that sends everyone home with a trick or two up their sleeve!

• My child has siblings younger than 4 who will be at the party too. Can they be present for the show?

  A-B-S-O-L-U-T-E-L-Y!

• We’ll have a lot of adults at our party. Are they going to be bored?

  They’ll love it! We take great pride (and lots of time and collaboration) writing each of our shows. Our performances are crafted by a team of magicians and professional script and joke writers to create a show that’s 100% kid-friendly while also being entertaining for an audience of all ages. Think of it like watching a Pixar movie—it’s made for kids, but we’ll keep the adults laughing too.

• We want one package but would like to add on a single service from another package. Can we do that?

  Definitely. You’ll find a list of add ons in our online checkout portal. If you’re looking for something specific that you don’t see, get in touch.

• Is there a limit to how many kids can be at our child’s party?

  Most parties average about 12-15 guests, and our shows are based on a maximum of 20 kids. If you’re expecting more than 20, that’s no problem. Additional kids are priced at $5 each. Please let us know ahead of time how many children you expect at your party so that we can plan accordingly.

• Are you a full-service birthday party solution? Do you provide cake and decorations?

  We aren’t a full-service birthday party solution, but we hope that by handling the entertainment portion of your event, you’ll be able to focus on the rest of the details!

• Can you explain Topsy’s Guarantee — 100% Fun or Your Money Back?

  If for any reason you aren’t satisfied with your show, give us a call and we’d be glad to offer a full refund.